Services

Scoped, maintainable support for nonprofit operations.

I support nonprofits that need communications, intake, or web operations to work reliably without depending on one person holding everything together. Most work starts when systems have grown organically, responsibilities are shared across volunteers or small teams, and important information begins to slip. I work in scoped engagements, which means we define what’s in bounds, what’s out of bounds, and what “done” looks like before anything is built.

Offering 1

Nonprofit Communications & Content Systems

I help organizations create clear, maintainable communication structures so information stays consistent, human, and usable even when the work is sensitive or time-pressured. This is not about branding or copy polish. It’s about making sure your message can be published, updated, and understood without stress.

This typically includes
  • Website content structure and page rewrites
  • Plain-language explanations for programs, processes, or cases
  • Repeatable templates for updates, announcements, or outreach
  • Cleanup of existing content so it’s usable going forward

Good fit if multiple people contribute to your website or communications, information needs regular updates, and you want consistency without corporate language.

Not a fit if you’re looking for marketing campaigns, promotional copy, or content without structure and ownership clarity.

Offering 2

Web & Forms Operations (WordPress-First)

I design and clean up WordPress-based sites and forms so inquiries land where they should and day-to-day upkeep is realistic for your team. The focus is reliability and handoff, not custom features you can’t maintain.

This typically includes
  • Information architecture and page structure
  • Contact, intake, or application forms
  • Routing and confirmation emails
  • Cleanup of existing plugins, pages, or workflows

Good fit if your site works but feels fragile, forms need babysitting, and you want systems your team can keep using.

Not a fit if you’re not on WordPress and don’t want to migrate, or you need complex custom development.

Offering 3

Rapid Response Digital Infrastructure (Bounded)

This is time-sensitive work with strict scope, designed for moments when awareness, intake, or publishing needs to happen quickly and cleanly. These engagements are intentionally limited and documented for handoff.

This typically includes
  • Rapid intake or triage workflows
  • Publishing structure for updates or assets
  • Clear documentation so the system doesn’t collapse after launch

Good fit if information must move quickly and accurately, volunteers or staff rotate frequently, and you need something functional now.

Not a fit if you want open-ended support or the scope cannot be clearly defined.

How engagements usually work

1. Quick diagnostic. We look at what exists, what’s working, and where friction shows up.

2. Scoped build or cleanup. I implement the agreed-upon structure, forms, or content systems.

3. Documentation and handoff. You receive plain-language notes so the system stays usable.

4. Optional support window. A short period for adjustments or questions if needed.

A note on scope and boundaries

I don’t take on open-ended roles or undefined responsibilities. This protects both your organization and the work itself. If something falls outside the original scope, I’ll flag it clearly so you can decide how to proceed.

If your site, intake flow, or communications feel harder than they should, you’re welcome to reach out.
A short description of what feels messy is enough to start a scoped conversation.